Refund Policy
Understanding our refund and cancellation policies for AI RapFab services.
At AI RapFab, we strive to provide exceptional AI rap generation services. This refund policy outlines the circumstances under which refunds may be provided and the process for requesting them.
Refund Eligibility
We offer refunds under specific circumstances to ensure fair treatment for all users while maintaining service quality:
- Service Outages: Extended platform downtime preventing access to rap generation services
- Technical Failures: Platform issues that prevent successful rap generation after credit consumption
- Billing Errors: Incorrect charges or duplicate payments
- Subscription Issues: Problems with subscription activation or recurring billing
Non-Refundable Items
- Successfully generated rap content
- Consumed credits for completed generations
- Partial subscription periods (unless required by law)
- Dissatisfaction with generated content quality
Refund Process
How to Request a Refund
- Contact Support: Email our support team at support@airapfab.com
- Provide Details: Include your account information, order/transaction ID, and reason for refund
- Review Process: We typically respond within 24 hours to review your request
- Resolution: Approved refunds are processed within 5-7 business days
Subscription Management
Cancellation Process
You can cancel your subscription at any time:
- Through your account settings dashboard
- By contacting our support team
- Cancellation takes effect at the end of your current billing period
- You retain access to all features until the subscription expires
Important Notes
- Cancellations must be submitted at least 24 hours before renewal
- No partial refunds for unused subscription time
- Credits expire according to your subscription plan terms
Special Circumstances
In certain exceptional cases, we may offer pro-rated refunds or credits:
- Extended Service Outages: Platform downtime exceeding 24 hours
- Major Feature Changes: Removal of core features without adequate notice
- Account Security Issues: Unauthorized access resulting in credit consumption
- Legal Requirements: Refunds mandated by applicable consumer protection laws
Contact Information
For refund requests, billing questions, or subscription support, please contact us:
Email: support@airapfab.com
Website: https://airapfab.com
Please include your account email and transaction details when contacting support for faster resolution.
Effective Date: January 2024
Last Updated: January 2024
This refund policy may be updated from time to time. Continued use of AI RapFab constitutes acceptance of any policy changes.